Terms and Conditions
Welcome to Acker Bakery, where we craft delightful baked goods to elevate your moments. Kindly review the following terms and conditions before placing an order. By proceeding with an order, you agree to adhere to these terms and conditions.
Ordering Process:
- Orders can be placed through our website only.
- Please ensure orders are placed at least 2 days in advance to secure availability.
Payment:
- Full payment is required at the time of ordering.
- We accept payment through various methods outlined on our website.
- Prices listed on our website or provided upon inquiry are subject to change without prior notice.
Cancellation and Refunds:
- Cancellations made at least 3 days before to the scheduled pickup date will be eligible for a full refund.
- Cancellations made within 2 days of the scheduled pickup date will not be refunded.
- Refunds may take 2 business days to process.
Changes to Orders:
- Requests for changes to orders must be made at least 2 days before the scheduled pickup date, subject to availability.
- While we will endeavor to accommodate changes, availability cannot be guaranteed.
Delivery and Pickup:
- At this time, we only offer pickup.
Quality and Freshness:
- Acker Bakery is committed to using premium ingredients and maintaining the freshness of our products.
- Our baked goods are best enjoyed on the day of pickup.
Allergens:
- Please note that our products may contain allergens such as nuts, dairy, gluten, etc.
- Customers with allergies or dietary restrictions should contact us before placing an order.
Custom Orders:
- Custom orders may incur additional charges and require an extended lead time.
- Acker Bakery reserves the right to decline custom orders based on complexity or other factors.
Feedback and Concerns:
- We value feedback from our customers. If you have any concerns or feedback, please reach out to us within 1 day of receiving your order.
Intellectual Property:
- All content, including images and descriptions, on the Acker Bakery website, is the sole property of Acker Bakery and may not be used without prior consent.
Liability:
- Acker Bakery shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products.
Changes to Terms and Conditions:
- Acker Bakery reserves the right to amend or update these terms and conditions without prior notice.
By proceeding with an order from Acker Bakery, you acknowledge that you have reviewed, understood, and agreed to these terms and conditions. Should you have any inquiries or concerns, please do not hesitate to contact us.
Last Updated: March 28, 2024